· Experience of minimum 2-3 full life-cycle implementations using MS Dynamics D365 F&O SCM Solutions · Gathering, understanding, analysing client business processes to re-engineer/design the solution improving operational efficiency. · Performing functional support tasks for D365 F&O application maintenance and operations · Having a good knowledge of D365 F&O - SCM modules while holding certifications in the most current versions · Set up and configure SCM modules like Sales & Marketing, Procurement & Sourcing, Master Planning, Advanced Warehouse Management, & Inventory Management in D365 F&O product · Implement and manage SCM modules like Sales & Marketing, Procurement & Sourcing, Master Planning, Advanced Warehouse Management, & Inventory Management in D365 F&O product · Experience of Production (Manufacturing), Trade & Logistics and Project Management modules is an added advantage. · Investigates problems to establish real or hidden causes. · Drive Fit-Gap analysis & Conference Room Pilot (CRP) · Collaborate with business user(s) to understand problem statement and providing / implementing best suitable solution. · SLA based ticket/incident resolution in Level 2 and Level 3 of application support. · Identifying opportunities to improve the solution tightening the interfaces and enhancing the Dynamics 365 F&O features. · Solution Testing for business acceptance and accuracy · Communicating issues and project tasks to team in appropriate forum · Providing general usability guidance, and preparation reference material for key or end users · Providing detailed utilization and work status report · Use common functionality and implementation tools. · Configure security, processes, and options. · Perform data mapping and assist in data migration. · Validate and support the solution. · Excellent communication skill both written / verbal. · Must have ability to work and interact with international customers independently. · Must have good analytical and logical thinking. · Solution Testing / Unit Testing for business acceptance and accuracy · Actively work with all involved to mitigate risks. · Active involvement in Master Data validation, cut over and Go-live activities. · Open for travel